For services rendered, (website design/development): upon contract signing, you have 3 days to cancel the contract, and receive a refund of your service retainer minus any development time already invested by KidoImages, including emails, consultations, discovery. You may cancel the contract at any time, however any amount of the retainer not used up to that point in time, is lost. If there is a balance due to us, you will be sent an invoice and payment will be expected within 30 days. Understand that you are not buying a product, you are buying a service. Our time and knowledge in producing an effective and pleasing website design with the functions you want. No files are turned over to you until the project is completed, and then the files are all sent to your web hosting server.
For any monthly service: You can cancel at any time and will no longer be charged the monthly fee. The current month’s services will continue until the end of the month.
For the maintenance retainer service: If you wish to cancel, the remainder of your retainer will be left with KidoImages. If at a future date, you wish to retain our services again, there will be $50 restart fee charged to that retainer left. There are NO REFUNDS of retainer monies.